Frequently Asked Questions
Frequently Asked Questions (FAQs)
Where is your store located?
Our business, Barber Inside, is based in Clayton, Georgia, United States.
Address: 6530 Albright Trail Riverdale, Georgia 30296, United States
Note: This is our registered business address. Orders are processed and shipped from our U.S. fulfillment centers.
What is Barber Inside’s Return Policy?
We offer a 30-day return policy from the date of delivery. Please review our Return & Refund Policy page for full details before initiating a return.
How can I start a return?
To request a return, please contact our support team at care@barberinside.com with your order number and reason for return. We'll help you out with the process.
Are there any product exclusions or restrictions?
Yes. Sale items and promotional products may not be eligible for return or exchange.
Please review the product description carefully for any restrictions before placing your order.
Will I receive a confirmation email after placing an order?
Yes. Once your order is successfully placed, you’ll receive an order confirmation email with your order number and purchase details.
When will my order be processed?
Orders placed before 9:00 AM Eastern Standard Time (New York) are typically processed the same business day.
Orders placed after that time are processed the next business day.
Order processing usually takes 1–2 business days (Monday–Friday, excluding holidays).
How long does shipping take?
Once shipped, delivery typically takes 7–9 business days (Monday–Saturday).
Most customers receive their orders within 8–11 business days from checkout to delivery.
Please note that delivery times may vary due to weather conditions, carrier delays, or peak seasonal periods.
Which carrier do you use for shipping?
We currently ship all orders using UPS SurePost for dependable and trackable delivery across the United States.
Do you offer free shipping?
Yes. We provide Free Standard Shipping on all U.S. orders — with no minimum purchase required and no hidden fees.
How can I track my order?
After your order has been dispatched, you’ll receive an email with a tracking number within 24–72 hours.
You can also track your shipment anytime through the “Order Tracking” page on our website.
What should I do if my order hasn’t arrived?
If your tracking shows “Delivered” but you haven’t received your package:
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Confirm the shipping address entered at checkout.
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Check common delivery areas (mailbox, porch, side door, etc.).
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Wait up to 3 business days, as carriers sometimes mark packages “Delivered” before the final drop-off.
If your package still hasn’t arrived, contact us at care@barberinside.com for assistance.
What happens if my package is returned to Barber Inside?
If your order is returned due to an incorrect or incomplete address or a missed delivery requiring a signature, we’ll contact you to confirm the address.
Re-shipping charges may apply in these cases.
Contact Us
Trade Name: Barber Inside
Support: 24/7 Live Chat Support — Here When You Need Us
Support Email: care@barberinside.com
Support Phone Number: +16785618096
Business Hours: 9:00 AM to 6:00 PM (Monday to Friday)
Physical Address: 6530 Albright Trail Riverdale, Georgia 30296, United States
Support hours may vary. If you contact us outside business hours, we’ll respond as soon as possible on the next business day.